In French, no forms
Two doors: Telegram or Messenger.
Questions, orders, access details and troubleshooting all go through one chat, on the app you already have. No form, no email, no waiting on the phone.
For an answer on the first try
Write your message here, we'll prepare it for you.
Three choices and your username: the message contains everything we need to answer you without back-and-forth.
You are
It's for
Your device
BV
Branchez-VousTelegram · Messenger
Got it, we're looking into it right now.
The button copies the message and opens the app you chose: paste it into the chat, that's it.
Next
Everything gets sorted in the same chat.
1
You writeYour message arrives with what we need to recognize you.
2
We answer youIn French, as soon as we see your message, seven days a week.
3
Your login or the fix followsLogin, renewal or fix: everything is sent to the same place.
Announcements and new arrivals are also posted on our Facebook page, and you can write to us on Messenger. Answers to common questions are in our FAQ and in the setup guide.